Park County Information Technology Department

Park County IT Department is committed to providing technology support, training, consultation and analysis, and solutions for its employees as well as the City of Livingston’s employees.  We work mainly in the City-County Complex office, but also support the City and County’s outer lying offices.  We plan, implement, and support technology that allows County and City departments to function efficiently while providing security and integrity of the County and City’s systems and data.

We promise to offer friendly, effective and timely response for resolution to all Information Technology support requests.  To summarize, we accept responsibility for:

• √ Application software and database development and support √ Data security, accessibility and retention √ Desktops, Laptops, and peripherals procurement, installation, maintenance, and support √ Electronic mail system support and management √ IT Resources backup and disaster recovery √ LAN and WAN infrastructure management and security including Internet access √ Networked and Local Printers and Scanners maintenance and support √ Office and procedures automation √ Servers maintenance and management √ Telephone and voice-mail systems management √ Training and technical support √ Website development and maintenance

Employees may contact the IT Department by e-mail, in person, or by phone. 

Some common requests include: computer equipment moves or setups; computer/network account issues;  email assistance; various software installation or support; new printer or scanner setups; printer toner/cartridge replacements; laptop support; wireless or network access; telephone or voice mail issues; report virus, malware, and spyware issues.